Welcome to the SRP® Family

SRP® SimRacing Pro Terms and Conditions of Purchase

Welcome to the General Terms and Conditions (GTC) for SRP® SimRacing Pro. This document is crucial as it governs the terms of your purchases on our website, www.simracing-pro.com. By placing any order with us, you fully accept these GTC, which become binding from the moment of your purchase.

It's essential that you read and agree to these GTC before finalizing any purchase on our site.

SRP® SimRacing Pro (SIM RACING PRO 2018 S.L.) is a Spanish company with NIF B55329254, located at Carretera de Tordera 89 Bajos, 17300 BLANES (Girona) – Spain.

We reserve the right to modify these GTC at any time without prior notice. The most up-to-date version will always be accessible on our website for your review or printing.

Pricing and Sales Conditions

The prices and sales conditions displayed on our website are for informational purposes only and may change due to market fluctuations. However, once you complete your order through the purchase form, you commit to the price offered and the general sales conditions in effect at that precise moment.

Once an order is formalized, the purchase is considered final and contractual. Prices and conditions cannot be changed without the express agreement of both parties.

Conditions reviewed on June 12, 2020.

SRP® reserves the right to deny or suspend access to our services in cases of breach of contract, violation of applicable legislation, or if we detect any type of fraud.

Shipping

We strive to ensure your order arrives quickly and securely.

• Domestic Delivery Times (Spain): Generally between 24 and 72 hours, depending on product availability.
• International Delivery Times: Vary between 2 and 8 business days.

Order Receipt and Damage Claims

It's crucial that you inspect your order upon delivery:

• You have 72 hours from signing the delivery receipt to verify the integrity of all order components.
• After these 72 hours, the shipment will be considered accepted, and no claims for shipping damage will be accepted.

If you receive a product damaged by transport: We strongly recommend you contact us within the first 24 hours of receipt by sending clear photographs to support@simracing-pro.com.

Right of Withdrawal & Warranties

At SRP® SimRacing Pro, we respect your right to withdraw from your purchase within the legal framework. All our products come with the applicable legal warranty covering manufacturing defects. It does not cover problems caused by improper use or unauthorized modifications.

For full details on our return process, exclusions, and distributor conditions, please contact support@simracing-pro.com.

Dispute Resolution

For consumer dispute resolution matters, you may contact the European Consumer Centre network through the European Commission's consumer redress portal: https://consumer-redress.ec.europa.eu/