At SRP® SimRacing Pro, we are deeply committed to safeguarding your privacy. This Privacy Policy details how SIM RACING PRO 2018 SL collects, uses, stores, and protects your personal data. We operate in full compliance with the General Data Protection Regulation (GDPR) and Spanish Law 34/2002 on Information Society Services (LSSI-CE).
Legal Name: SIM RACING PRO 2018 SL
Tax ID (NIF): B55329254
Address: Carretera de Tordera 89 Bajos, 17300 Blanes (Girona), Spain
Email: contabilidad@simracing-pro.com
Website: www.simracing-pro.com
2. Data Collection and Usage
We collect personal data to provide high-performance sim racing equipment and a seamless user experience.
A. Information You Provide Directly
- Account & Orders: Name, email, shipping/billing address, and phone number.
- Payments: Processed securely via third-party gateways (e.g., Stripe, PayPal). We do not store your full credit card details.
- Support: Communications via email or contact forms regarding technical inquiries or warranty claims.
- Marketing: Email addresses for newsletters (only with explicit opt-in).
B. Data Collected Automatically
We use cookies and similar technologies to collect:
- Usage Data: IP address, browser type, and navigation patterns.
- Device Info: Operating system and unique identifiers.
- (For details, please see our Cookie Policy.)
C. Social Media
If you interact with us on Facebook, Instagram, X, or YouTube, we may access your public profile and engagement data (likes/comments). This is based on your explicit consent by choosing to follow our brand.
3. Purpose and Legal Basis for Processing
We process your personal data only when we have a valid legal ground to do so. The following table outlines how and why we use your information:
| Purpose of Processing | Legal Basis (GDPR) |
|---|---|
| Order Fulfillment: Managing purchases, processing payments, and delivering SRP® products (Pedals, Handbrakes). | Performance of a Contract |
| Customer Support: Responding to technical inquiries, resolving issues, and handling warranty claims. | Contract / Legitimate Interest |
| Marketing & Promotions: Sending newsletters and updates about new SRP® releases. | User Consent |
| Website Optimization: Analyzing usage data to troubleshoot and improve the user experience. | Legitimate Interest |
| Security & Fraud Prevention: Protecting against unauthorized transactions and ensuring site integrity. | Legal Obligation |
4. Data Sharing and Disclosure
We do not sell your data. We only share it with trusted partners necessary for our operations:
- Logistics: Shipping companies to deliver your orders.
- Payment Processors: To securely handle transactions.
- Legal Compliance: If required by Spanish authorities, tax laws, or court orders.
5. Data Security and Retention
- Security: We implement robust technical measures, including SSL/TLS encryption, to prevent unauthorized access.
- Retention: We keep your data only as long as necessary for the purpose it was collected. For instance, billing data is kept for at least 6 years to comply with Spanish accounting regulations.
6. Your Rights (GDPR)
As a data subject, you have the following rights:
- Access & Rectification: View and correct your data.
- Erasure: Request deletion ("Right to be forgotten").
- Portability: Receive your data in a structured format.
- Objection/Restriction: Limit how we process your data.
- Withdraw Consent: At any time for marketing purposes.
7. Social Media Interaction
User-generated content on our social channels is the responsibility of the poster. We reserve the right to remove content that is offensive or violates copyright. Please review the privacy policies of the respective platforms (Facebook, Instagram, etc.) as their data handling is independent of ours.
8. Contact Us
For any questions regarding your privacy, please contact our team:
- Email: contabilidad@simracing-pro.com
- Address: Carretera de Tordera 89 Bajos, 17300 Blanes (Girona), Spain.